Reference

mapan99 Privacy Policy for Your Account

Our mapan99 Privacy Policy explains what account details we collect, why we use them and how you can ask about them before opening an account.

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CONTACT ROUTES

Reach Us About Privacy Policy Questions

A clear contact route helps you ask what we hold, why we hold it or how to correct an account detail.

Account data request Ask us to confirm the account details linked with your phone verification and explain how those records support access to the lobby. We may request account checks before discussing private details, so your data is not disclosed to another person.
Payment record question For DANA, OVO, GoPay, QRIS or bank transfer records, share the payment date and reference without sending a password. We can use those details to locate the relevant entry and explain its purpose under our Privacy Policy.
Correction or deletion Use the support route to request a correction, restriction or deletion where that option applies. We will explain any account, legal or transaction record that must remain available before confirming the next step.
DATA PRACTICE

Six Ways We Handle Your Account Data

Privacy choices work best when they match the way your account is actually used. We separate access records from payment references, limit internal access to operational needs and use security checks before…

Collection

We collect information you provide during account creation and phone verification, plus technical records created when you sign in from a mobile browser. We use these details to connect the right account with the right access request.

Payment matching

A DANA, OVO, GoPay or QRIS reference helps us match a payment status with your account. Bank transfer and virtual account records serve the same purpose when a receipt needs checking or reconciliation.

Cookie control

Cookies can remember a session choice or help us understand a technical failure. You can manage browser cookie settings on your device, although removing them may require another login or affect selected account preferences.

Account security

We use phone verification, login activity and account checks to reduce mistaken disclosure. When you contact us about a payment or lobby record, we may confirm account details before sharing any private response.

Retention

We retain records only for the period needed for account operation, security checks, dispute handling or legal duties that depend on local law. A deletion request may not remove records that must support a transaction trail.

Change requests

You can ask us to correct inaccurate details, explain a data use or review an applicable deletion request through support. Include a clear account reference so we can respond without exposing another account.

Privacy Policy Answers For Indonesian Accounts

These questions cover the points you are most likely to check before creating an account or linking a local wallet. Each answer refers to our Privacy Policy and the account path used for mapan99 access. If your situation involves a legal request, payment dispute or unusual login, contact support with the smallest useful set of account details.

The mapan99 Privacy Policy covers account creation, phone verification, login activity, cookies, payment references and support requests. It also explains retention, security checks and how to ask for correction or deletion where those rights apply under local law.

We keep DANA, OVO, GoPay and QRIS references to match a payment with the correct account, check a receipt and resolve a status question. These records show an account transaction reference; they do not provide access to your wallet balance.

You can contact support and request details associated with your account, such as phone verification status, login records or payment references. We may first confirm your account identity, and the available response depends on local law and the record requested.

Send a correction request through the account help route with the inaccurate detail and a safe account reference. We may ask for a verification step before changing it, particularly when the detail affects phone access or payment matching.

Cookies can retain a session setting and help us identify technical problems during account access. Your browser controls these files. If you remove them, you may need to sign in again or select account preferences again.

Retention depends on the purpose of the record, such as account security, payment reconciliation, dispute handling or a legal duty. We do not promise one period for every record; the applicable period depends on local law and the record type.

Yes, you can ask support to review a deletion request where local law permits. Some account or transfer records may need to remain for security, dispute handling or legal reasons, and we will explain that outcome before processing the request.

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